At Kumo, we believe every baby deserves complete protection and every parent deserves the comfort of knowing they are giving their child the very best.

Our diapers are dermatologically tested and thoughtfully designed to adapt to your baby's needs, allowing them to move, rest, grow freely and at the same time exploring the worlds- so you can focus on the moments that matter most.

From first smiles to first steps, KUMO is here to protect your little wonder and give you the confidence to care your way.

Parenting is a journey of love, and we are honoured to walk it with you, soft as clouds and strong as your love.

KUMO. Protects Your Little Wonder.

We are committed to maintaining high standards of quality, security, and compliance. Our organization holds internationally recognized certifications such as ISO and SGS, with audits conducted by accredited bodies to ensure compliance with global standards.

At Kumo, we believe your baby deserves nothing less than the finest.We meticulously craft each product with uncompromising attention to purity, comfort, and safety. Only the most gentle, high-quality materials—ethically sourced and globally certified—are allowed to touch your baby’s delicate skin.

From your baby’s first moments, Kumo offers a standard of care that’s timeless, elegant, and deeply reassuring—for today, and for generations to come.

Our diapers have a 3-year shelf life from the production date.

Kindly drop us a message on your desired item via live chat. Our customer care will advise you shortly.

Yes, of course! Do register with us. We will send you an email notification once the item has been restocked.

Thank you for your interest in stocking Kumo. Kindly email us at info@kumodiapers.com with your company profile, website and social media details. Once your information has been submitted, your distributor application will be reviewed and we will revert as soon as possible.

You may shop online at:
Kumo Webstore
Lazada Official Store
Shopee Official Store and
TikTok Official Store

You may also shop at retail outlets listed here.

Once you place your order and payment has been made, you will receive an email confirmation that includes your order details and invoice.

Delivery is available to West Malaysia only.

We accept all Credit/Debit Card under VISA & MASTERCARD, Online Banking, e-Wallet. For more other payment options, please see the list of payment options when checking out.

Please login to your account and click on "Order History" from the main menu to view your order's status.

You will also receiving your tracking number via email once its ready to ship.

We typically ship out orders within 2-3 working days of receiving them, and our courier partners may take another 1-2 working days to deliver. You will receive your tracking number via email once your parcel has been shipped out.• Expect delays during festive periods and sales promotion period.

You will need to make a separate order, contact us for assistance.

Kindly notify us via live chat and our Customer Care will assist you. Please note that the shipping/contact details couldn't be amended once the parcel has been shipped.

Yes, you may request to change your order within our operation hours (10AM – 5 PM) as long as the order has not been processed.

If your request is made after the order has been processed or outside our operation hours, we will be unable to make any changes.

In such cases, you may proceed with an exchange, and an exchange fee will apply. Kindly recheck and confirm before proceed with checkout.

No, once payment has been processed, cancellations and reimbursement are not allowed. Please ensure your purchase is confirmed before completing the transaction.

Please contact our Customer Care for further assistance.

To be eligible for return, your product(s) must fulfil the following conditions:

Return/exchange is only valid within fifteen (15) days of receiving the product(s)Product(s) must be in sealed/unused condition.Product(s) must be purchased online from WWW.KUMODIAPERS.COM.MY

Promotional/clearance product(s) are not eligible for exchange/return.

*Please note that the shipping fee will be borne by buyer

KUMO reserves the right to refuse exchanges for items that do not meet the return requirements.

Promo code can only be used on normal priced items unless stated otherwise.

We will notify you via email once we receive and process your returned parcel.

Yes, our diapers are not bleached with any chemicals that contain Chlorine, and thus prevents the formation of dioxins and dioxin-like compounds, carcinogens.

Absolutely! Kumo Diapers offer enhanced overnight protection with superior absorbency and a snug Dual-Leak Guard to keep your baby dry and help prevent rashes.

Yes! All Kumo products are dermatologist-tested for safety on sensitive skin and have been certified by SGS.

For comfort and freshness, change Kumo diapers every 3 to 4 hours. The wetness indicator turns blue when soiled, making it easy to know when it's time for a change

Signs your little one might be ready to try diaper pants:

They will no longer lay still for diaper change

They start to pull at their diaper or try to take it off

The tabs no longer fasten at their hips and they’ve outgrown the largest size

They are learning how to use the potty

They know how to pull their pants up and down

The most common cause is incorrect sizing or poor fit.

To get the perfect fit, ensure that:

- Keep leg cuffs untucked and flat
- The tabs are securely fastened at the hips.
- Waistband should sit snug with no gaps. The elastic of our waistband helps it wrap around your baby's back comfortably,

Yes! All our diaper sizes feature a wetness indicator that changes from yellow to blue when it’s time for a change.